Privacy Policy

In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Data Protection (LOPDGDD), Platoniq Foundation informs users of this platform about the processing of their personal data.

By registering or using this platform, users acknowledge and accept this Privacy Policy.

1. Data Controller

Platoniq Foundation
Tax ID: ESG57728172
Address: C/ Forn de l’Olivera nº 22, bajos – 07012 Palma de Mallorca, Spain
Email: legal@platoniq.net

Platoniq Foundation is responsible for the processing of personal data collected through this platform.

Relation to the BAUHAUS4MED project

This platform is developed within the framework of the European project BAUHAUS4MED, co-funded by the Interreg Euro-MED Programme of the European Union.

All personal data collected through this platform is processed exclusively by Platoniq Foundation, as the sole data controller.

BAUHAUS4MED project partners do not have access to personal data collected through this platform.

2. Purpose of data processing

Personal data is processed for the following purposes:

a) Registered users

• Account creation and management

• Access to private user areas

• Functional communications related to platform use

• Optional newsletters and updates

b) Donors

• Processing and management of donations

• Issuance of tax certificates (when applicable)

• Compliance with legal, fiscal, and accounting obligations

c) Project promoters (selected initiatives)

• Project evaluation, validation, and support

• Formalization of agreements and transfer of funds

• Verification of identity and legal representation

d) Platform security

• Monitoring access and preventing fraudulent or abusive use

• Ensuring system integrity and service continuity

e) Legal compliance

• Handling claims, complaints, or legal obligations

3. Legal basis

The legal bases for processing are:

• User consent

• Performance of a contractual relationship (registration, donation)

• Compliance with legal obligations

• Legitimate interest in improving and securing the platform

4. Data collected

The data collected may include:

When registering:

• Name, email address, password

• Optional: location, preferences

When making a donation:

• Identification and fiscal data (if required for certification)

For project promoters:

• Identification and contact data

• Fiscal and banking information (for fund transfer)

• Supporting documents (ID, legal representation, etc.)

5. Data recipients

Personal data may be shared with:

• Payment service providers (e.g., Stripe, Redsys)
• Technology providers under confidentiality agreements
• Public authorities (when legally required)

No international data transfers are carried out unless legally required.

6. Data storage and hosting

Personal data is stored on secure servers managed by or on behalf of Platoniq Foundation.Data processing is carried out within the European Economic Area (EEA). No international data transfers are performed unless legally required or explicitly authorized.

7. Data retention

• User account data: while the account remains active

• Fiscal and donation data: minimum 4–6 years (legal obligations)

• Contracts and related documentation: up to 10 years

• Newsletter data: until unsubscribe

• Anonymized data: may be retained indefinitely for statistical purposes

8. User rights

Users have the right to:

• Access their personal data

• Request rectification or deletion

• Restrict or object to processing

• Request data portability

To exercise these rights, contact: fundacion@platoniq.net
Subject: “Data Protection”

Requests will be processed within 30 days.

9. Anonymization and transparency

Aggregated and anonymized data may be used for:

• Statistics

• Public reporting

• Impact assessment

No identifiable personal data will be published without consent.

10. Automated processing

This platform may use automated systems (e.g., recommendation tools) to improve user experience.

These processes:

• Do not produce legal or significant effects

• Allow human intervention

• Can be opposed by users at any time

11. Changes to this policy

Platoniq Foundation may update this Privacy Policy to reflect legal or operational changes.

Users will be informed of significant updates.

12. Minors

This platform is not intended for individuals under 18 years of age.If personal data of minors is detected without valid legal basis, it will be deleted immediately.